Contact
Contact
Questions about our products, orders or partnerships? Our team is here to help — reach us by phone, email or the form below.
- Phone095 939 6999
- FacebookAURAVÉLLE GLOBAL GROUP
- Hours
Open 24 hours
- Address
7/33 Soi 34, Sukhaphiban 5 Road, O Ngoen, Sai Mai, Bangkok 10220, Thailand
Find us
Open in Google MapsCareers & Partnerships
Careers & partnerships
AURAVÉLLE grows together with partners who share our vision. If you are interested in becoming a distributor, a business partner or joining our team, tell us a little about yourself and we will get back to you.
FAQ
Frequently Asked Questions
How much is shipping?
A flat ฿50 per order, anywhere in Thailand.
Which payment methods can I use?
Bank transfer, PromptPay QR (the amount is already in the QR code) and cash on delivery.
How long does delivery take?
We ship with Kerry, Flash, J&T or Thailand Post. Most parcels arrive within 1–3 business days after payment is confirmed.
How do I track my order?
Go to the Track Order page and enter your order number with the phone number you used at checkout. You will see the status and tracking number.
Is Perfection Serum suitable for sensitive skin?
It is formulated to be gentle for all skin types. As with any new skincare, we recommend a patch test before first use.
Do you ship outside Thailand?
Online orders currently ship within Thailand only. For international distribution, please contact us through the partnership form.